Returns & Exchanges

At StreamZ Global, we want you to be completely satisfied with your purchase. If your new fashion find isn't quite right, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the clothing is unworn, unwashed, and in its original condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided through the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.