Frequently Asked Questions
Everything you need to know about your StreamZ Global order.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the domestic region, while international shipping can take 10-15 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for refund may incur a small restocking fee.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
Are your materials sustainably sourced?
StreamZ Global is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
How can I track my shipment?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to our tracking portal to monitor your delivery in real-time.